Subject: Arabic Language Test - Enayat ullah
From: Enayat ullah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Jan 2020 05:25:17 -0500

Foreign Language
Screening Test

Name

Enayat ullah

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

I appologiese for the delay so don,t worry your order is still
in progress due to some technicle issueses so you will get it soon in few
minutes we are doing the same

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

Iam Enayatullah son of kalimullah

Home town Darbhanga Bihar

I done graduation in Arabic from Nadwa college

In YOUR LANGUAGE: What
according to you is the difference between good and great customer
service?

بىن الحسن و الممتاز فرق قليل
ان الخدمة الحسنة ما يتحلى بحسن الخدمة كثيرا
ولا قليلا وان الخدمة الممتازة ما يتحلى
بغاية من حسن توفير الخدمات  باحسن
طرق

Please answer this question in YOUR LANGUAGE: In 5
sentences please explain what makes you the right candidate for customer service
job.

ان الدردشة الممتازة والاعتماد على
النفس لازم ﻷن أكون احسن خادم فى هذا
المجال

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

انا سافرت الى لكناؤ و اكملت دراستي
فيها وهى مدينة مليئة بك من الضروريات
والعمارات القديمة العريقة والحسن والجمال
والشعراء المفلقين حيثا و قديما يا لها  من
حسنها و روعتهاز