Subject: Fwd: LSM Joining Case Test - Himanshu Maidasani
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 7 Jan 2020 06:31:57 -0700 (MST)

Hi Ma'am, 

Below is the detail of the candidate:- 

Urvika's Comment- OK 
Written and Spoken both 6/10 

Total Experience- 11 Months of Experience with Concentrix in Amazon blended process. 
Reason to Leave- Contract was only for 11 Months. 
Last Salary- 16000/- 
Expected Salary- 20000/- 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 7 Jan, 2020, at 17:17, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Himanshu Maidasani 
E-mail 	[email-masked] 
Phone Number 	(+91) 9899039927 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I have chosen blurb 4 because customer wants tickets at his hotel and in blurb 4 the executive guided the seller how to update the delivery address and told that once seller receives the tickets, they will be shipped via track and traceable postal services. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service means to just help the customer in his or her way but when it comes to great customer service it means to love your job and exceeding customer satisfaction 	

	
You can [ https://www.jotform.com/edit/4542068414617775232?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification | edit this submission ] and [ https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links | view all your submissions ] easily.