Subject: LSM Joining Case Test - Aman Nath Tiwari
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 7 Jan 2020 03:46:47 -0700 (MST)

Hi Ma'am, 

Below is the feedback of the candidate:- 

Urvika's Feedback- Confident/ Looking for night shifts. 
Spoken- 7.5/10 
Written- 7/10 

Total Experience- 10 Months Experience in Paytm as an Escalation Associate. 
Currently Working with I Energizer in Make My Trip process as Back office Associate (Includes interaction with client and Customers) 

Current Salary- 20,500/- 
Expected Salary- 23000/- 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	Aman Nath Tiwari 
E-mail 	[email-masked] 
Phone Number 	(+91) 7042060387 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	In case you need any assistance regarding your order or related information, do contact us. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Understanding the issue from customer's point of view and assuring the customer that yes you are here to help him in any manner you can. And then resolving the issue with provided tools and rights assigned to you is called a great customer service. 	

	
You can [ https://www.jotform.com/edit/4541995994612718875?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification | edit this submission ] and [ https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links | view all your submissions ] easily.