Subject: Re: LSM Joining Case Test - Vaibhav Jain
From: Vaibhav Jain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Jan 2020 04:55:58 -0500

LSM Joining Case
Test

Name

Vaibhav
Jain

E-mail

[email-masked]

Phone Number

(+91) 9717441602

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

As our main
objective is to promote VIAGOGO se being a customer support executive  i will
choose this  blurb as it answers the customer question completely, all the
information is shared plus the customer can as for the tickets at his new
address, to avoid any kind of delay.

no alterations required.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Giving quick and proper resolution.

Listens to the customer problem carefully.

Explain him every course of action taken in his\ her case.

Hardworking

And should see yourself in customer shoes in order to understand the situation
completely.

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