Subject: Re: LSM Joining Case Test - Pradeep Sharma
From: Pradeep Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Jan 2020 04:20:48 -0500

LSM Joining Case
Test

Name

Pradeep
Sharma

E-mail

[email-masked]

Phone Number

(91) 9211816753

Which blurb would you select?

Blurb 1

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Blub 1 is
correct according to me, because  customer asking for his ticket in urgently
and ticket we don't have at a time. We retain our customer by saying-"I've just
looked into your order today and I'm happy to say your seller has confirmed
they'll be able to send your tickets as soon as they receive them from the event
organiser. It's become common practice now for event organisers to only release
tickets (or batches of tickets) very close to the event date - often the week of
the event."

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

If we talk about good customer service- We are taking care of
customer timely related to product inquiry before sale, and providing product to
customer little bit late and not asking feedback.

mean it is quite good but not up to the mark as per customer review.

If we talk about great customer service- Means each and every time we are
attentive to customer.

pre and post sales we take care of our customer, It make a great relation
between company and customer. Taking feedback also a part of customer service
that make is great.

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