Subject: Arabic Language Test - Hafiz Rahman
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 7 Jan 2020 01:05:30 -0700 (MST)

Hi Ma'am, 

Urvika spoke to this guy, his level of understanding was 0. And English is also not up to the mark. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Hafiz Rahman 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will tell him that there was a traffic problems that's why I can't reached at youy location at the exact time so i regret myself 
Because it was my fault so I promise you that after 20 minutes I will reach at your location with your orders. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	When i was 13 years old i had completed Hafi e quraan shreef after that I went in Islami Madrsa for higher education and in that place I completed 6th 7th and 8th after that i came in New Delhi and got addmission in class 10th and also completed Aalim and fadhil, after this I went in Jamia Islamia University for BA hons in Arabic. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	The difference between good and great: If i compare according to arabic language it's very different something like that if I have done something correctly but may be there are some mistakes which is suitable but if i did any kind of work on very good it is called great. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اذا اتصل مع العاملين بالسلام و ارحب بكم باعماق قلبي هذا العمل يفرحهم ويفرحني ايضا 
وبعد ذاك اذا كانو غي اي مشكلة انصربهم واذا يحتاجوا اي شى انا اوفر بهم لحاجتهم . 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	اولا في حياتي سافرت الى كيرلا اذا كنت في سنة ١٢ ذاك الوقت كنت مسرورا جدا لانني قبل هذا الوقت ما سافرت الى اي منطقة اخرى في حياتي بالقطار 
انا حجزت التزكرة واخذت الفلةس من امي الحميمة وذهبت الى دومرياغنج لاشتر. التذكارة حجزت التزكرة وجعت بالبيت 

وبعد يومين سافرت الى كيرلا فرحا ومسىرورا وعد ثلاث يوم وصلت الى كولم في هذا الوقت كنت مزعورا لانني تعبت كثيرا 
وليقت من اخي الكبيرة هو ضيفني بطريق جيدا.