Subject: Re: LSM Joining Case Test - Suprabhat Suprabhat
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 6 Jan 2020 22:43:20 -0700 (MST)

OK 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 6 Jan, 2020, at 19:46, Deeksha Dadu <[email-masked]> wrote: 

We can perhaps consider for the new project. Call him for interview next week on Tuesday 

Sent from my iPhone 

On 6 Jan 2020, at 01:42, HR Livesalesman <[email-masked]> wrote: 

BQ_BEGIN

Hi Ma'am, 

Below are the details of the candidate:- 

Comment From Pritish:- English is GOOD, But Technical is not good, For the technical one its NO. 
So, we can consider him for other process. 
Qualification- B.E. in 2010 from Manipal Institute of Technology. 
MBA in Global Management from Thunderbird School of Global Management, Glendale, AZ, USA. 

Professional Experience- 2 Years Work Experience as a Software Engineer in Accenture 
2 Years of Work Experience as Logistics Manager in JSW Steel 
Then went to USA for MBA 
4 Months Experience as an intern in Canvas Infotech, California, USA 
6 Months Experience in APL Logistics, Mumbai as Business Analyst. 
Last Company was For Staffing Agency as Business Analyst Consultant. (March 2017- Oct 2019) 

Last Salary- 32000/- 
Expected Salary- As per Companies norms. 
Can join Immediately. 
Preferring for Voice Process. 

Let me know what to offer and for which process? 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 6 Jan, 2020, at 12:56, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		
	Name 	Suprabhat Suprabhat 
	E-mail 	[email-masked] 
	Phone Number 	(91) 7428506011 
	Which blurb would you select? 	Blurb 2 
	Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	The reply is very professional. They provide assurance to the customer about the delivery of tickets. They have asked to cross check the address. Then they have asked for someone to be there to receive the tickets. 
	What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	The difference is that: 
Great customer service provides full support for response or answer to the customer. There is no scope for error or uncertainty in great customer service. The customer query is addressed properly and in case of any further queries customer can contact again. The response is explicit and easily understandable. 	

	
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BQ_END