Subject: LSM Joining Case Test - TANUSHREE DIKSHIT
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 1 Jan 2020 02:42:45 -0700 (MST)

Hi Ma'am, 

PFA, 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	TANUSHREE DIKSHIT 
E-mail 	[email-masked] 
Phone Number 	(+91) 8279529810 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I choose Blurb 4 because it checked out all the details regarding the order placed for the tickets and it also shows that the customer is travelling so the details regarding the stay of the customer needs to be get updated so that the customer gets the tickets on time. It also shows all the possible ways to update the address for the delivery either self or the other ways including links and procedure. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	The customer service should courteous, welcoming to all the questions, listening to customers first then answering them, problem solving in nature along with all the conclusions so that it can build a healthy company-customer relationship that will be termed as the great customer service. 	

	
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