Subject: Agent didn't show up to work
From: Rosette Modiri <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 31 Dec 2019 16:03:53 -0700 (MST)

Hi Harpreet, 

I would like to inform you that this particular agent Pankaj.Thapliyal didn't show up to work on 31/12/2019 intentionally, he had requested for OFF on this particular day which was not granted to him due to high requirement however the agent still took unscheduled OFF without my approval. 

I was low in coverage on today shift, agent has been informed about this however he still disobey to my instructions. 

Can you please look into this indiscipline and take the action accordingly. 

Thank you. 

Regards, 
Rosette