Subject: Fwd: LSM Joining Case Test - SOUBHAGYA RANJAN NAYAK
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 25 Dec 2019 10:21:21 +0000

Below average, make him wait though

Sent from my iPhone

Begin forwarded message:

From: SOUBHAGYA RANJAN NAYAK <[email-masked]>
Date: 25 December 2019 at 15:32:50 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, Urvika Chaudhary <[email-masked]>, "[email-masked]" <[email-masked]>
Subject: Re:  LSM Joining Case Test - SOUBHAGYA RANJAN NAYAK

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    SOUBHAGYA RANJAN NAYAK
E-mail  [email-masked]
Phone Number    (+91) 7381426040
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Because the customer has to travel for two days for the event and wants to collect the ticket from the hotel where customer is going to stay that's why Blurb 4 is correct one for the customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   In my opinion a good customer service is like deliver only the stored data to customer and not communicate with customer much more about the problem but one great customer service agent try make good communication and try to extract all the problems and solve as per guideline.

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