Subject: FW: LSM Joining Case Test - Sanjay Singh Chauhan
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 18 Dec 2019 10:18:27 +0000

Reject

From: Sanjay Singh Chauhan <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 18 December 2019 at 3:36 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Sanjay Singh Chauhan

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Sanjay Singh Chauhan
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9717210200
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I selected blurb 1, because It has the right information that needed to provide to the customer.
Customer will be more then satisfied with this reply.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   According to me good customer service is that we answer just the customer questions and apart from it great customer service is that we also provide the customer some useful information (if we have) related to the customer's question. For great customer service we need to build an good bond to the customer so customer can easily believe on our brand.

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