Subject: Arabic Language Test - MD ATIF SALEH
From: MD ATIF SALEH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Dec 2019 05:29:01 -0500

Foreign Language
Screening Test

Name

MD ATIF SALEH

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

if any customer ordered for pizza and given him delivering time
by massages, he called me back complaining  that is not received his pizza on
time then i told him that your address is found incorrect at that time i will
try to suggest him to correct address neither the item would be returned to
sender that is undelivered.

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

this is Atif Saleh S/O Abu Saleh  i belong to Jharkhand
Jamshedpur nut currently i am living Jasola Delhi since two months with my
sister, i have completed graduation in Arabic from KMCUAF University Lucknow in
2019, and completed Diploma in Arabic from Delhi, and also i have knowledge of
computer as MS Office with Certificate, in my family members 5 brothers
including me and six sisters are with my parents, my father has a private job,
he is a member of JIH Jharkhand Jamshedpur, my mother is a house keeper,

i have no experience of work because i have done graduation this year that is
why i ma fresher and want to get a job in a reputed company where i can show my
skills to contribute to company growth.

In YOUR LANGUAGE: What
according to you is the difference between good and great customer
service?

good customer service- your Emails towards your
customer so you will respond him within 24 hours,

great customer service - your Emails towards your customer so great customer
service quickly respond within 1 minute or 4,5 minute,

this is difference between good and great customer service.

Please answer this question in YOUR LANGUAGE: In 5 sentences please
explain what makes you the right candidate for customer service job.

1- تقديم النشرة الاخبارية المجانية

2- الحفاظ و الصيانة علي دعم  العملاء الممتاز
و الخدمات

3- الترويج لعملك علي شبكة وسائل الاعلام
الاجتماعية

4- زيادة لعملك من خلال طلب الرئ علي الموقع

5- يجب علي اتخاذ بيانات العمال

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

قد زرت الي دلهي
الجديدة، هي عاصمة الهند، اعيش في الهند منذ
شهرين مع اختي ، و زيارتى الي اماكن مختلفة
في دلهى مثل البوابة الهند، قطب مينار، مسجد
جامعة, المقبرة همايو و غير ذالك،

تم القيام البوابة الهند  بواسطة لديونس دنس
فى سنة  احدي عشر مئة و واحد و عشرين ، ،

دلهى يقال هي مدينة تاريخية لانه هناك اماكن
تاريخية و اشخاص كثير من ناحة العالم يزورون
الي دلهي لمشاهدةهم،

هناك حدائقة مشهورة كثيرا يسمي بحديقة نهرو،
حديقة بدها، حديقة راجوري و غير ذالك حيث كثير
من الناس  يخرجون  اليهم  لاتخاذ الجو النظيف
كل اليوم،

هناك المتشفي المشهورة في كل الهند كمستشفى
المعهد الهند فى الطب، مستشفي مول شند،
مستشفى صفدر غنج، مستشفي فورتز و غير ذالك حيث
اشخاص من الخارج يجئون الي المستشفيات
للعلاج،

هناك اشخاص يعيشون في حالة جيدة مع صيانة و
ملابس جيد يخرجون الي الخارج لعمل لازم،

الطرق دلهى نظيف جدا بدون ثقب ، السيارت تتحرك
بسرعة جدا علي الطرق ،

دلهي يقال ايظا مدينة مترو هناك محطة مترو
ىنظر فى كل الانحاء انها يسهل السفر لاشخاص
دلهي ، القوات الامن قيام فى كل محطات  مترو
لمساعدة الناس،

كل اليوم كثير من الناس في دلهى يسفر بمترو
ذهاب الي المكاتبهم، مترو انه قيمة رخيص من
سياة الاخري لسفر الي  نحو من نحو الاخري.