Subject: Fwd: LSM Joining Case Test - Arjun chauhan
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 12 Dec 2019 01:52:26 -0700 (MST)

For Process Trainer 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 12 Dec, 2019, at 14:20, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Arjun chauhan 
E-mail 	[email-masked] 
Phone Number 	(91) 9999973243 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Blurb 4 will be the most appropriate blurb to respond to this query. As it is providing great customer service to our customers. And also it is promoting the viagogo brand values: safe, secure and guaranteed. By which customer can update the address on his account by using the viagogo link. And also he can change the delivery address by signing in to your viagogo account, and locating the order under the "Purchases". Also the customer can track the order for further information. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is how you greet and treat the customer in a nice and proper way where the customer is happy being served. But excellent customer service skill is meeting the demands and reaching beyond the customer's expectation. A total quality service. 	

	
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