Subject: Fwd: LSM Joining Case Test - Neha Masih
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: saurabh <[email-masked]>
Date: Mon, 9 Dec 2019 04:06:45 -0700 (MST)

For Process Trainer 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 9 Dec, 2019, at 16:35, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Neha Masih 
E-mail 	[email-masked] 
Phone Number 	(91) 9319139900 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Address should be confirmed in the email along with the phone number, with the tracking details. and why I selected the 2nd blurb as everything is digital so customer should have access for the e-ticket instead for waiting via regular mail. Which has higher possibility to get delayed. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service: when somebody's orders food online, and its get delivered on time as promised by the vendor 

Great Customer service: when food delivered on time/ before time, along with free desert. 
(unexpected) 	

	
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