Subject: Fwd: LSM Joining Case Test - Varun Godiyal
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 5 Dec 2019 02:54:59 -0700 (MST)

For Process Trainer 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 5 Dec, 2019, at 15:22, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Varun Godiyal 
E-mail 	[email-masked] 
Phone Number 	(0) 9873103986 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	i selected blurb 4 because, at the starting it is clearly mentioned that we need to promote our brand and its value : safe, secure and guaranteed . only in blurb 4 brand name is mentioned and all the updation is being done in website. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	the common perception may be that good customer service provides nothing more than just basic support whereas a great cx service experience is when you provide the extra mile to the customer. 
providing what the customer needs but also going out of your way to do it. 	

	
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