Subject: Fwd: LSM Joining Case Test - kanishk miglani
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 4 Dec 2019 02:20:21 -0700 (MST)

For Content Writers 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 4 Dec, 2019, at 14:48, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	kanishk miglani 
E-mail 	[email-masked] 
Phone Number 	(+91) 7840078350 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I choose blurb 1 because the customer is giving his/her full support along with the whole track of the tickets from the request of the customer tickets till the dilevery. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	1. Good customer service means supporting the customer in a very gentle manner. 
2. customer needs the delivery of product on time . So, confirming all the details of the customer who will recieve the product on the correct address 
3. If the customer gets an issue in the delievery time or the mismanagement of the product then he/she must be handled on priority basis helping them fully till they get satisfaction. 
4. Customer must be provided full information about their queries. So that, they get assure with the answer to their question. 
5. All customers must be handled in such a way that the track of any ordered product must be delivered on time 	

	
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