Subject: Re: LSM Joining Case Test - Ruchi Gandhi
From: Ruchi Gandhi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 4 Dec 2019 03:56:29 -0500

| | LSM Joining Case Test

Name | Ruchi Gandhi
E-mail | [email-masked]
Phone Number | (+91) 8287152720
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This blurb addresses the needs of the customer in the most optimal and efficient manner ensuring that the customer recieves the 'Lady Gaga' ticket right on time. It is made possible with the facility of offering e-tickets, which are capable of being downloaded. Although there would not be any need for carrying paper tickets, this blurb can be improved by aligning a specialist customer representative with the customer. Such customer tailored direct contact shall strive to maximise the customer's experience and his level of satisfaction.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is offered by being available to your customers as and when they face a peculiar requirement. However, great customer service ensures that customers are given utter significance both pre and post a sales transaction. They must be treated in a manner which develops their confidence in the corporation to an exponential extent.

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