Subject: Fwd: LSM Joining Case Test - Neha Rani
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 3 Dec 2019 02:06:27 -0700 (MST)

For Content Writer 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 3 Dec, 2019, at 14:35, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Neha Rani 
E-mail 	[email-masked] 
Phone Number 	(+91) 9711579501 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I have selected the blurb 2 because customer contacted for event tickets as per their concern and this blurb mentioned all the details that he'll recieve the ticket on time or he can also download the e-ticket. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer gives you the solution of your problem but great customer will also tell you the precautions so they can get out from their problem by themselves. 	

	
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