Subject: Re: LSM Joining Case Test - Akash Bhardwaj
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 3 Dec 2019 08:49:37 +0000

Reject

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 3 December 2019 at 2:18 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: LSM Joining Case Test - Akash Bhardwaj

For CCE

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Akash Bhardwaj
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9675090511
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I selected Blurb 1 Beacuse every relevant informaion that a customer need has been properly given by Customer Service Agent.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is where CSA Clear everything that according to the need of customer and double confirm the things and great customer service is where CSA confirm the things and answer in a proper and polite manner and also confirm with the customer if the information given by himselfis helpful or not.

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