Subject: Re: LSM Joining Case Test - Prateek Gaurav
From: Prateek Gaurav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Dec 2019 05:09:38 -0500

| | LSM Joining Case Test

Name | Prateek Gaurav
E-mail | [email-masked]
Phone Number | (+91) 9668126566
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | According to me , In 1st Blurb customer got exact and actual solution of his Query and customer support executive handle scenario properly and giving proper solution to customer he also assured that he will get email confirmation or he will get at his address. customer get appropriate answer.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer service is a service in which executive properly solve customer query with proper manner .
and in great customer service the word of executive will be appropriate and choice of word is according to scenario as well as with proper gesture and posture.

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