Subject: FW: LSM Joining Case Test - Shirsha Sanyal
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 2 Dec 2019 09:39:15 +0000

Below average but will speak with him

From: Shirsha Sanyal <[email-masked]<mailto:[email-masked]>>
Date: Monday, 2 December 2019 at 3:07 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Shirsha Sanyal

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Shirsha Sanyal
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9830770703
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I would select this blurb because it is crisp, clear and offers a solution to the customer. It is also grammatically correct.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is when one fulfils the needs of the customer but great customer service is when a person puts in extra effort, goes the extra mile to ensure that the customer is completely satisfied with the service.

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