Subject: Re: LSM Joining Case Test - Shirsha Sanyal
From: Shirsha Sanyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 2 Dec 2019 04:37:33 -0500

| | LSM Joining Case Test

Name | Shirsha Sanyal
E-mail | [email-masked]
Phone Number | (91) 9830770703
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would select this blurb because it is crisp, clear and offers a solution to the customer. It is also grammatically correct.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is when one fulfils the needs of the customer but great customer service is when a person puts in extra effort, goes the extra mile to ensure that the customer is completely satisfied with the service.

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