Subject: Arabic Language Test - Mohammad Junaid
From: Mohammad Junaid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 1 Dec 2019 09:26:13 -0500

| | Foreign Language Screening Test

Name | Mohammad Junaid
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

First I will apologize and provide a quick solution to costumer.
I apologize sir I can understand that you might invite your friend on dinner, if I were there I fell so irritated, but soory sir now your parcel will be delivered to you within 30 minutes,kindly wait we will try to let deliver as soon as possible.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

My name is Mohammad Junaid, I belong to Muzaffar Nagar,it is located in West Uttar Pradesh.
I did three gradutions, in Arabic (hons) Urdu (hons) English (hons).
I have many hobbies, but I like to write and compose Urdu and English poetry.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

To handel queries and concerns of costumer, and then costumer becomes happy, that is great .

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

I can Handel the costumer easily and provide a quick solution.
I can writ ,read and speak four languages at a time.
I m honest.
I am polite and talented.
I am punctual ,and belive succes in punctuality.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

I visited Delhi first time when my academic administration planned a training camp, preaching massege of humanity in human society.
I saw there historical places, like Red Fort, Qutub minar,lotus temple and others.
I talked there several foreigners and visitors . It was first experience,but was good and taught me a lot of things which I never knew before.

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