Subject: Re: LSM Joining Case Test - Pragati Mittal
From: Pragati Mittal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Nov 2019 04:35:15 -0500

| | LSM Joining Case Test

Name | Pragati Mittal
E-mail | [email-masked]
Phone Number | (+91) 7838223601
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Customer asked two questions and the BLURB 1 answered both the questions

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is providing complete and correct information, however, great customer service is going extra mile to help the customer.
Good customer service means keeping the customer satisfied, however, great customer service means keeping the customer loyal along with satisfied.

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