Subject: FW: LSM Joining Case Test - Adarsh Srivastava
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 27 Nov 2019 08:29:30 +0000

Reject

From: Adarsh Srivastava <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 27 November 2019 at 1:46 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Adarsh Srivastava

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Adarsh Srivastava
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8299091414
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Customer want's to change the address for the delivery of the ticket and is waiting when he will receive the tickets
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service means, that the perfect resolution given to the customer query.
Great customer support means, that with the perfect resolution alternative has been also given to the customer for the query and where need of sympathy it has been shared.

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