Subject: Re: LSM Joining Case Test - Aayush Singh
From: Aayush Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Nov 2019 06:38:32 -0500

LSM Joining Case
Test

Name

Aayush
Singh

E-mail

[email-masked]

Phone Number

(91) 8859205459

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

i will
select the Blurb 4 as in this blurb as a customer service we are providing the
relevant information and the steps which he supposed to take if he wanr to
change delivery address as well ,and we also informed him about the whole soep
opera of the procedure.

the most important thing which i want to add as a good service is that we have
to start with the greeting and thankful regards for conncting with us.

additional sentence: I hope this answers your question and you have a great time
at Lady Gaga!

What according to you is the difference between
good and great customer service. (Explain in 4 - 6 sentences)

To entertain the customer  queries and feedback of our
product and services in effective and efficient way in pleasant manner i.e good
customer service.

Great customer service is all about bringing customers back. And about sending
them away happy - happy enough to pass positive feedback about your business
along to others, who may then try the product or service you offer for
themselves and in their turn become repeat

And to do something  by which customer feel good other then his queries and
gentle feedback

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