Subject: Fwd: Arabic Language Test - ABDUR RAHMAN
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 22 Nov 2019 02:28:32 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Ambika Mehta" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Friday, 22 November, 2019 14:55:53 
Subject: Arabic Language Test - ABDUR RAHMAN 

		Foreign Language Screening Test 	Name 	ABDUR RAHMAN 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Respected sir 
The delivery boy has left for your order i confirmed it he is on the way it will take extra 30 minutes because of heavy traffic jam. 
We are so ashamed that we could not delver you order on time. 
I hope you will be satisfied. 
Thank you 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is ABDUR RAHMAN.I belongs to bareilly city in uttara paradesh. 
I have done my graduation from university of delhi in arabic language. 
I have worked as a arabic translator in zoina agro food situated in bareilly. 
I also worked as a arabic teacher. 
In my student life i participated in may other extra curricular activities like street play NSS sport organising activities. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	كل الشركات تحاول ان توفر الخدمات جيدا 
ولكن الفرق واضح بين جيد و احسن 
علينا ان نوفر احسن الخدمات لعملائنا 
التحدث بابتسام الوجه و عرض الماء بهذه الأشياء الصغيرة يكون عميلنا فرحا 
الخدمة على الوقت جيد و قبل الوقت جيد جدا 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اظن انا مرشح جيد لوظبفة الخدمات 
انا اتحدث بابتسامة الوجه 
ارد على العميل بادب 
اساعد العميل حتى ان يرضى 
لو العميل ان يغضب ارد عليه باالهدوء 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	كل يوم كثير من الناس يسافر الى مكان مختلف الاسباب مختلفة بعضهم يسافر بسبب التجارة وبعضهم بسبب دينهم وسياحتهم 
و انا سافرت لسياحة الى مدينة نانيتال تقع هذه المدينة على جبال همالايا 
تسمى هذه المدينة بسبب تسع بحيرات 
معنى نانى =تسع 
معنى تال=بحيرة 
شاهدنا كل الاماكن بساعدة المرشد 
هذه المدينةمملوءةبمناظر الطبيعية 
ينحصر الاقتصاد لهذه المدينة على السياحة 
مضينا يومين ورجعنا بالفرح