Subject: Arabic Language Test - ABDUR RAHMAN
From: ABDUR RAHMAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Nov 2019 02:53:10 -0500

| | Foreign Language Screening Test

Name | ABDUR RAHMAN
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

sir our delivery boy have left for your order. He is on the way because of traffic jam it will take more 15 minute.i am sure you will gate order in 15 minute. i confirmed it from delivery boy.
we try our best to deliver our  best services to our valuable customer.
we are so sorry that we could not deliver order on time.
we hope you would be satisfied.thank you to share you query to us.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

my name is abdur rahman. i belong to bareilly district in   uttara pradesh.
i have done my graduation from university of delhi in arabic language.
i worked as arabic translator in zoina agro food (rice exporting company)for two year.
i also worked as a arabic teacher.
i also worked as a interpreter in hospitals.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

every company tries to give best services to its costumer but many of the service providers failed to to do so.
many of them are good but not great.
pizza delivery on time is good and before time is great.
to give customer satisfactory service is good and to do some thing extra can make it great example to provide them water may make them happy or interaction with them with smiley face make them happy or advise them something may do same.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

I find my self a right person for customer service.
I am responsible person for my duty.
I believe that i am a polite person i may handle  customer's anger easily.
I try my best till customer satisfaction.
I accept my mistake without any hesitation.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

A human being travels because of many reasons example for business for pilgrimage or for holiday spend.
I also travelled to Nainital a hill station in summer season to spend my holidays with my friends.
it was a good experiment in my life.
The main thing i realized in this city that the hole area is filled with nature.
we stay there for tow days and we visit all famous point with a tourist guide.
We also visit a water fall i found water in natural condition sweet and clean.
Nainital means a city having 9 natural ponds.whole population of  the city depends on its water.
there is also a pond in the centre of city have so much gold fishes.
The economy depends of this city on tourism.
We stayed there for tow days and returned with smiling faces.

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