Subject: Re: LSM Joining Case Test - Pankaj Kumar
From: Pankaj Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Nov 2019 03:59:49 -0500

| | LSM Joining Case Test

Name | Pankaj Kumar
E-mail | [email-masked]
Phone Number | (+91) 9582039990
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | this blurb provides the resolution for getting tickets on the new delivery address. As the customer wants his tickets as soon as possible on the new delivery address so we could add some options for the customers to get tickets as soon as possible.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

If we provide good customer service then the customer will stay with our organisation until he gets better organisation than ours.
But if we provide great customer service and some great offers then he will become our loyal customer for a long time.

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