Subject: Re: LSM Joining Case Test - SYED INTEKHB JAFRI
From: SYED INTEKHB JAFRI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 15 Nov 2019 05:21:27 -0500

| | LSM Joining Case Test

Name | SYED INTEKHB JAFRI
E-mail | [email-masked]
Phone Number | (+91) 7764001508
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would select blurb 4 because it will satisfy the customer as it has alternate options for the customer for the delivery and it also ensures about the tracking of the ticket.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service just deals with the ifs and buts of the customer. It just makes sure about the questions related the customer but great customer service makes sure that the customer is satisfied with the information and it also adds up valuable information to the customer which will benefit him like if there is any current scheme which is more profitable.

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