Subject: Re: LSM Joining Case Test - ISHAN AHUJA
From: ISHAN AHUJA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Nov 2019 09:51:01 -0500

| | LSM Joining Case Test

Name | ISHAN AHUJA
E-mail | [email-masked]
Phone Number | (110059) 9958622972
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I will chose blurb 4 because it confirms our client present address so that we don't have to ship the ticket on wrong address by mistake and also we have given him the link so that he can track and download his tickets on time

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others

great customer service is all about making the customer fully satisfied with our service like making a trust with the customer is our no one priority because we exist because of our customers so bringing the best service in front of them is what great customer service is

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