Subject: Re: LSM Joining Case Test - Abhishek Kumar
From: Abhishek Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Nov 2019 04:17:53 -0500

| | LSM Joining Case Test

Name | Abhishek Kumar
E-mail | [email-masked]
Phone Number | (+91) 7437965681
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | blurb 1, is my choice because it accurately solves the customers query regarding the delivery issue with politeness and short script as much required.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good customer service is categorised when the customers problem is provided with asoluion but not the immediate action. but when you need great customer service then it must be resolved completely to the satisfaction of customer.

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