Subject: Re: LSM Joining Case Test - Abhishek Sisodia
From: Abhishek Sisodia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Nov 2019 02:48:32 -0500

| | LSM Joining Case Test

Name | Abhishek Sisodia
E-mail | [email-masked]
Phone Number | (+91) 9790714987
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | blurb 2 is the most appropriate as it provides the best solution being easy, efficient and technlogial.one amend should be the tone of reply...a little more humble.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

the diffrence between good amd great customer service is in a good service solution is provided without any doubt but great includes a connection between customer and executive such that customer should get a sense of empathy, joy respectively.
customer should feel that his problem was not only heard but was also felt and solved like is his own.
great service has to be fast and most importantly efficient.
at the end customer should be assured that he would get a solution, even if problem is not solved due to some technicality.

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