Subject: Re: LSM Joining Case Test - Shashank Chaudhary
From: Shashank Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Nov 2019 06:13:35 -0500

| | LSM Joining Case Test

Name | Shashank Chaudhary
E-mail | [email-masked]
Phone Number | (+91) 9999754255
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I am selecting Blurb 4 because customer is travelling to different place where event is taking place and he may book a hotel so that's why he is requesting to deliver the tickets to his hotel if we will deliver his to his hotel he will be satis and that will be taken care because we need to acknowledge and assure.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually, the main difference between providing "good" customer service and delivering "great" customer service is that, in the former,you are probably only barely keeping your customers satisfied; while in the later, you are not only keeping them satisfied- you are also keeping them in loyal!

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