Subject: Fwd: Arabic Language Test - musaab hussein
From: HR Livesalesman <[email-masked]>
To: seeta
Date: Tue, 5 Nov 2019 00:40:33 -0700 (MST)

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Ambika Mehta" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Tuesday, 5 November, 2019 13:06:58 
Subject: Arabic Language Test - musaab hussein 

		Foreign Language Screening Test 	Name 	musaab hussein 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	we really sorry to inform you that a msitake happend while writing your address, 
our dilvery guy went to different location ,and know he is moving straight to you and as an opplogy for the mistake that happend we will offer 20% off on your next order. 

have nice day . 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	i came to india 2012 first step was learning English in pune i studied their for six months and got diploma with B+ rank , 

then i moved to bang lore which i did their my AME course ( air craft engineering ) 

i worked six months at that field in Tamil Nadu 

then i gain i have done my exam for bachelor degree in Hyderabad . 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمه المبيعات الجيده هي انت ترد في وقت قصير وكلمات منسقه غالبا ما تشبه بعضها 

لاكن الخدمه العظيمه تمكن في كسب ثقه الزبون والرد حول المشكله اللتي يواجهها وكانها مشكلتك الحاصه هذا الشي عامل في كسب ثقه الزبون وايضا جعله زبون دائم 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اولا 
خبرتي في مجال السياحه الطبيه لمده اكثر من عامين وجوهر هذا العمل قائم علئ اقناع الزبون وكسب الثقه التامه 

في الحقييه هذه ليست اول مره في شغل المبعيات عملت في هذا المجال لمده شهرين في بنجلور ولكن الاختلاف ان الرد يكون عن طريق الهاتف 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	زرت العديد من المدن من قدومي الئ الهند . لكن المدينه التي لايمكن تاجاهلها هي بنجلور تختلف بتجلور عن جميع مدن الهند في الطقس في بنجلور قريب جدا من مدينتي الام صنعاء 
اضافه الئ ذلك في بنجلور بامكانك ان تناول جميع اصناف الطعام خصوصا المطبخ العربي 
واهم ما بسحر فيهذا المدينه هو تنوع السكان فيها فا الكل قادم من بلاد اخرئ ممايجعل شعور حنين الوطن في هدو وبا امكانك انت تطلق عليا بيتك الثاني