Subject: Re: LSM Joining Case Test - Abhishek Borgaonkar
From: Abhishek Borgaonkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Nov 2019 01:41:48 -0500

| | LSM Joining Case Test

Name | Abhishek Borgaonkar
E-mail | [email-masked]
Phone Number | (+91) 9399157503
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As already mentioned by the customer that customer would be travelling prior to the concert and customer wants to know that, whether ticket could be delivered to the hotel address or not. Yes it can be delivered to the desired address and appropriate and satisfactory answer is be given to customer for which customer was looking here.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customers service is a service which is given to the customer and where customer gets satisfied but not fully on product or company parameters.
Great customer service includes warm welcome , making it effortless for the customer, showing appreciation to the customer, understand the customer and by going an extra mile to satisfy the customer needs.

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