Subject: Re: Arabic Language Test - Rayees Ahmad
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>, Urvika Chaudhary <[email-masked]>, Livesalesman <[email-masked]>
Date: Mon, 4 Nov 2019 15:19:18 +0000

Hello Rayees,

You have done entire test in English. Wherever it says ‘your language’, answers need to be in Arabic, not English. Please take the test again

Regards,
Deeksha

From: Rayees Ahmad <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 4 November 2019 at 8:31 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Arabic Language Test - Rayees Ahmad

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Rayees Ahmad
Whats your first language       Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   At first, I will request  him to  wait so that I can check and after that, I will reply to him that due to technical problems, your order could not be delivered on time and  I will beg pardon for inconvenience and now, I will inform him  that delivery boy is on the way and will reach within time. (As per actual time)
At the end, I will request him to fell free and relax and thank for contacting me
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I am Rayees Ahmad from Hazaribagh, Jharkhand. My father's name is Yunus Ansari and mother's name is Sayera Khatoon.
I was born in 1995 and am single.
I acquired my primary and secondary educations in my hometown.
I completed my matriculation and intermediate from J.A.C.
Now, I am pursuing B.A. (Hons) in Arabic language from JNU, New Delhi.
My key skills are following
Corresponding to clients and related offices.
Excellent communication skill both verbal & written.
Self Confidence, Honest, Punctual & Sincere
Dependable, Positive attitude and Hard working in nature, Result oriented.
My hobbies are reading news paper and watching movies
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      Yes, there is difference in my view because good customer service is just doing your job and meeting your customers expectations while great customer service is loving your job and exceeding your customers expectations.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        What makes me the right candidate for a customer service job is my sincerity and commitment to deliver excellence. This taught me a very crucial realization that the every service is reflection of a company's vision and mission. My passion is always to deliver an uncompromising service to customer's while sticking to the company's corporate principles. I always make it my goal to personalize my interaction with customers to maintain and create new relationships.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     I would like to talk about Hyderabad that I have visited and really enjoyed. I vacationed in this wonderful city last winter alone and i stayed there for 5 days.

Hyderabad is a well-known city located in Telangana and famous for Biryari.

When I arrived in Hyderabad, I was quite impressed by the way the city looked. The streets were incredibly clean. During my stay in Hyderabad,I did some shopping and visited some famous landmarks like the Golgonda Fort, Salar Jung Museum and Zoo Park.

For me, Hyderabad is well worth visiting for many reasons. Firstly, the public transport system in Hyderabad is extremely reliable. People don’t have to spend hours waiting for buses and the staff are very friendly and helpful. Another thing that I miss about Hyderabad is its multi-cultural nature. During the 5 days that I spent in Hyderabad, I bumped into people from many differe religions and cultures. Dakkani (Southern) Urdu and English are the most spoken   languages. Five days in Hyderabad passed by so fast that I wish I could’ve stayed a bit longer.