Subject: Re: Spanish Language Test - Mohit Bajaj
From: HR Livesalesman <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Wed, 30 Oct 2019 02:30:32 -0700 (MST)

Ok I will do that 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Valeria Julia" <[email-masked]> 
To: "HR Livesalesman" <[email-masked]> 
Sent: Wednesday, 30 October, 2019 14:57:23 
Subject: Re: Spanish Language Test - Mohit Bajaj 

Respected Ma'am, 

Can you ask him to elaborate his Trip to Barcelona? he has written very less. 

His level seems good but cant judge from such less lines. 

Thanking you in advance for your help. 

Kind Regards, 
Valeria. 

From: "HR Livesalesman" <[email-masked]> 
To: "Valeria Julia" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Saurabh" <[email-masked]> 
Sent: Wednesday, October 30, 2019 2:54:36 PM 
Subject: Fwd: Spanish Language Test - Mohit Bajaj 

Hi Valeria, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Mohit Bajaj 
Whats your first language 	Spanish 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will tell the truth to the customer and i will apologize for the same. on the other hand the delivery boy must be out so i will call him and update the correct address and request him to deliver the order ASAP. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am born and raised jn faridabad. I have done my graduation in b.Com. I have an 8 years of experience in BPO. Currently working for fareportal Gurgaon 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Un buen servicio al cliente es sólo hacer su trabajo y satisfacer las expectativas de sus clientes, mientras que el gran servicio al cliente es amar su trabajo y exceder las expectativas de sus clientes. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Tengo mucha experiencia en servicio al cientes. 

He dado mi esfuerzo del 100% en mis empresas pasadas 

Yo hablo ingles y español 

Siempre creo en trabajo duro. 

Soy muy puntual y valo 
Estoy abierto a todo lo necesario que se va a aprender para la mejora del crecimiento de la empresa y yo 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Recentemente viajé a Barcelona para mejorar mi español y el viaje fue como un sueño. Me alegro que hizé el viaje solo durante 3 meses.