Subject: Fwd: LSM Joining Case Test - Piyush Mani
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 29 Oct 2019 07:09:46 +0000

Interview with saurabh

Sent from my iPhone

Begin forwarded message:

From: Piyush Mani <[email-masked]<mailto:[email-masked]>>
Date: 29 October 2019 at 12:22:41 GMT+5:30
To: [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>, [email-masked]<mailto:[email-masked]>
Subject: Re: LSM Joining Case Test - Piyush Mani

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Piyush Mani
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8588866632
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    The blub 4 is the best one because it provides the customer a complete set of information which the customer requires.
In it we should also mention that we will always there to help our customer in every possible way.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   A good customer service means that to solve the query of the customer but a great customer service means that the customer is completely satisfied with the answers of the representative.
In good customer service the customer is given complete set of required information but a great customer service means that the customer must be completely satisfied and happy by getting the information from the representative.
There is only slight difference between good and great because in both the cases the customer is satisfied but only in the case of great the customer is happy.

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