Subject: Re: LSM Joining Case Test - Manoj Tripathi
From: Manoj Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Oct 2019 04:56:01 -0400

| | LSM Joining Case Test

Name | Manoj Tripathi
E-mail | [email-masked]
Phone Number | (91) 9999021701
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

In Blurb 1 provided - Greetings to customer, Confirmations , Assurance, again confirmation on address and procedure to track with download the tickets.
These basic etiquettes makes trust on us.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good - Understanding the issue and provide the Resolutions.
Great -  FCR and assurance for upcoming issue's with further assistance.

| |

You can edit this submission and view all your submissions easily.