Subject: Re: LSM Joining Case Test - Himmat Singh
From: Himmat Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Oct 2019 04:38:21 -0400

| | LSM Joining Case Test

Name | Himmat Singh
E-mail | [email-masked]
Phone Number | (91) 9953470639
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

In this Blurb,  the option was given to check and download the tickets by visiting website. This will help to promote the business.

Additional Sentences:
You may also click on the link provided to check the status and download your tickets(if available).

You may also add/edit in your provided details in case if you want to make changes.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer Services will give you resolution but Great Customer Service will help you to understand so that the issue will not arise again.

Good Customer Service will serve as per your requirement but Great Customer Service will guide you with the best available for you after understanding your requirement.

Good Customer Service is showing the path to move on and Great Customer Service is to walk along and get the things sorted.

Good Customer Service is to understand the needs whereas great customer service is to fulfil the needs being transparent.

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