Subject: Fwd: LSM Joining Case Test - Piyush Kumar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 21 Oct 2019 22:47:40 -0700 (MST)

Hi Ma'am, 

PFA 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	Piyush Kumar 
E-mail 	[email-masked] 
Phone Number 	(91) 9540456100 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	In Blurb 1 customer query is resolved and executive have also requested customer to double check the address to ensure that the tickets will reach to customer at exact address. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is to resolving the customer query in a good way and great customer service is by taking the ownership of the customer query and resolving his query till customer is satisfied. 	

	
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