Subject: Re: Japanese Language Test - Amit Kumar
From: HR Livesalesman <[email-masked]>
To: Sadaf Jamil <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Sun, 20 Oct 2019 23:36:49 -0700 (MST)

ok 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Sadaf Jamil" <[email-masked]> 
To: "HR Livesalesman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Monday, 21 October, 2019 12:00:35 
Subject: Re: Japanese Language Test - Amit Kumar 

Hi Harpreet 

5/10 

Thanks 
Sadaf 

From: "HR Livesalesman" <[email-masked]> 
To: "Sadaf Jamil" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Monday, October 21, 2019 11:52:51 AM 
Subject: Fwd: Japanese Language Test - Amit Kumar 

Hi Sadaf, 

Please evaluate the test. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Amit Kumar 
Whats your first language 	Japanese 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I’m telling that I regret for the inconvenience but the problem of technical error and convince them to order again and tell them that I feel sorry for the inconvenience 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I have graduated from Delhi university in 2017. 
I have cleared JLPT N4 level in 2018. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	まずお客様の質問は聞くのが必要です。お客様の質問を聞いた後すぐ答えてください。 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	1。まず私はお客様の質問がちゃんと聞いています。 
2。ちゃんとご説明するためにゆっくり話しています。 
3。私はお客様のためにかんたんな日本語で話しています。 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	私は友達と車でチャンヂガルへ行きました。そちらの建物は高いです。そちらに人が少ないです。チャンヂガルはインドで一番有名な町です。チャンヂガルで一番有名な所はRock gardenです。ロクgardenの中になくなりました物のおかげでいろいろな新しい物が作りました。例えば像。むかしの人々の生活はどうでした。インドのしゅうかんをご説明しています。 
チャンヂガルにいろいろなお寺があります。