Subject: Fwd: Portuguese Language Test - Andre Fuca
From: HR Livesalesman <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Fri, 18 Oct 2019 03:46:41 -0700 (MST)

Hi, 

Please test this check with the client. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "HR Livesalesman" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Thursday, 17 October, 2019 13:47:10 
Subject: Re: Portuguese Language Test - Andre Fuca 

ok 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Sankarshan Rajan" <[email-masked]> 
To: "HR Livesalesman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Thursday, 17 October, 2019 13:44:36 
Subject: Re: Portuguese Language Test - Andre Fuca 

Hi Harpreet, 

Josue had checked this test and marked it as good. 

Kind Regards, 
Sankarshan Rajan 

From: "HR Livesalesman" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Thursday, October 17, 2019 12:37:09 PM 
Subject: Re: Portuguese Language Test - Andre Fuca 

Hi Sankarshan, 

Please evaluate the test internally. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "HR Livesalesman" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Wednesday, 16 October, 2019 17:35:17 
Subject: Fwd: Portuguese Language Test - Andre Fuca 

Hi Sankarshan, 

Please check this test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Andre Fuca 
Whats your first language 	Portuguese 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	In this situation i have to ask the costumer to be calm and say sorry for the inconvenient accored and try to explain him that i made mistake while i was writing the address for the deliver so i will fix the problem as soon as possible i can to make the costumer feel comfortable with our service so in the end of the situation regarding my mistake , i tell the costumer thank for ordering Pizza in our organisation 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	my name is Andre Fuca , I was born in Cabinda city of Angola , my fathers name is Damiao Luis fuca and my mothers name is Ana Buele, I had a sad childhood, because i saw my grand father dying inside our house , but I crossed over this problem and now i am happy to part of my family. Actually I am still prosuing my B.tech in Rawal institution affiliated on MDU university 
I do not have mach about proffissionl live of work , but I just worked as manager internal and external mail functions 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	De acordo os meus conhecimentos a diferença existente entre Good e o great , eu posso dizer que o good e mais para descrever coisas e o Great e descrever sentimentos ou algo abstrato 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	o que me faz ser um bom candidato e pelas minhas qualidades, responsabilidade, pontualidade, caracter e o Humildade 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	que pergunta interessante , eu ja viajei em varias cidades entre elas e ca mesmo na India como ludiana chandighar, Mulana, Greater noide, e as outras sao fora da India como Addis Ababa , Luanda etc. mas prefiro falar sobre Addis ababa porque foi a que mais me encantou , Addid Abba é uma cidade muito bonita e limpa tem pessoas muito humildes e respeitosas , tem bons hoteis de 5 estrelas principalmente o hotel em que eu havia hospedado la contém muita luxúria e os quartos são muito confortavel , com ironia digo que gostaria que a minha casa fosse assim ahahahah . 
Um dos aspectos muito interessante desta cidade Addis Ababa é que por dia recebem milhares de turismo , e digo isso porque e algo que eu nunca antes vi em toda minha vida , foi uma experiencia unica para mim e ja mais vou esquecer essa cidade maravilhosa do continente berço da humanidade (Africa), Addis Ababa é uma cidade muito aculturado , não sei se estou certo mas se parece muito com a India no ascpecto cultural, é umas das cidades do mundo que não foi colonizado. 
o aeroporto do Addis Ababa é um dos melhores de África e a sua compania aéria é um dos melhores do mundo e foi consagrado 3 vezes consecutiva como melhor de África 
a minha viajem em Addis Ababa foi uma das melhores viajem que ja fiz em toda minha vida. obrigado