Subject: Re: French Language Test - Rykiel Beya
From: Sankarshan Rajan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Fri, 18 Oct 2019 02:25:55 -0700 (MST)

Hi Harpreet, 

This candidate has been rejected. 

Kind Regards, 
Sankarshan Rajan 

From: "brian sexton" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "deeksha" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Friday, October 18, 2019 2:27:22 PM 
Subject: FW: French Language Test - Rykiel Beya 

Hi Sankarshan, 

It’s a ‘no’ for this candidate. 

Kind regards, 

Brian 

From: Maiwenn Gouthe 
Sent: Friday 18 October 2019 09:57 
To: Brian Sexton <[email-masked]> 
Subject: RE: French Language Test - Rykiel Beya 

Hi Brian 

Lots of errors- declined sorry. 

Maiwenn 

From: Brian Sexton 
Sent: 18 October 2019 08:56 
To: Maiwenn Gouthe < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: French Language Test - Rykiel Beya 

Hi Maiwenn, 

Could you please evaluate this French test? 

Kind regards, 

Brian 

From: Sankarshan Rajan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday 18 October 2019 07:06 
To: Brian Sexton < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; deeksha < [ mailto:[email-masked] | [email-masked] ] >; HR Livesalesman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: French Language Test - Rykiel Beya 

Hi Brian, 

Can you please get this French Language test evaluated. 

Kind Regards, 

Sankarshan Rajan 

From: "HR Livesalesman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Sankarshan Rajan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "deeksha" < [ mailto:[email-masked] | [email-masked] ] >, "saurabh" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, October 18, 2019 10:35:18 AM 
Subject: Fwd: French Language Test - Rykiel Beya 

Hi Sankarshan, 

Please forward the test to the client. Its already being tested internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	

	

	

Foreign Language Screening Test 

	

	

Name 	

Rykiel Beya 

Whats your first language 	

French 

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	

Thank you for holding the line sir, I just went through our system and I’m sorry to inform you that we are have a small technical problem, which led to an error while collecting your correct home address, we apologize for the inconvenience may I ask you for your phone number and correct home address one more time and can you please repeat your order ?Thank you very much sir, your order will surely arrive in the next 30 to 45 minutes depending on the traffic. Once again we are truly sorry for the delay, thanks you for calling Pizza Hut. 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	

My name is rykiel beya I’m from the democratic republic of Congo precisely Kinshasa, I’m 27 years old and I’m currently living in New Delhi, India. I’m from a family of 5 to which I’m the first child, My family and I moved to India early 2011 for diplomatic purposes. I’m an high school graduate with a diploma in commerce and have a college degree in computer application. I have a working experience in live and written translation in French to English and live translation in French to English. I have also worked for the church of Jesus Christ of latter days saints for 2 years where I’ve held positions such as, assistant, zone leader, district leader and trainer. And I have recently worked in parter ship with max hospital. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	

La meilleure service clientèle sait comment crée des bonne relation avec ses clients, en restent respectueux, il écoute attentivement à leur plainte, et les aider avec ce qu’ils ont comme difficultés. Une bonne service clientèle s’assure que le client soit satisfait après chaque appel. 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	

j'ai des compétences en communication 
En français et en anglais. Et je de l’expérience entant que dirigeant. Et je travaille aussi bien en équipe. 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	

En 2011, pendant que je servais une mission en temps plein de l’église de jesus Chris de saints des derniers dans la République démocratique du Congo, j’ai eu la chance de visiter plusieurs provinces du pays notamment, le KASAÏ-ORIENTAL et le KATANGA. Dans le kasai-orient j’ai visité ma terre natale où sont née mes parent et là-bas j’ai visité des grande villes et villages. MBUJI-MAYI où je suis arrivé en premier j’ai beaucoup aimé la culture. J’ai visité plusieurs lieu touristique avec des histoire très intéressantes. Après je mes suis rendu dans une village toujours dans la province tu KASAÏ-ORIENTAL appeler NGANDAJIKA où j’ai appris la langue TSHILUBA qui m’a aider à mieux comprendre les traditions de cette village et de son peuple et à échanger avec les habitants locaux. A NGANDAJIKA les gens vivent en harmonie avec la nature et se sert principalement de l’agriculture pour alimentation du village. En quittant la province du KASAÏ-ORIENTAL, je me suis dirigé vers la ville de LUBUMBASHI qui se trouve dans la province du KATANGA où j’ai eu la fortune d’apprendre la langue SWAHILI, par un ami membre de l’église. J’ai beaucoup aimer la ville et se habitants ce qui m’a poussé d’y passer plus d’un an! Il y avait de l’ambiance et de lieu touristique très attirant.