Subject: French Language Test - rykiel beya
From: rykiel beya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Oct 2019 06:41:37 -0400

Foreign Language
Screening Test

Name

rykiel beya

Whats your first language

French

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

welcome to Pizza Hut

In ENGLISH - Please
describe your Background (Personal, Educational, Professional) - 50 - 100
words

Im rykiel beya, 27 years old from D.R.congo.

In
YOUR LANGUAGE: What according to you is the difference between good and great
customer service?

la meulleure service clientele est c'elle qui
repond au besoins des ses clients.

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

je
cherche a connaitre, comprendre les besoins des clients et les
aider.

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

pendant Que je travallais pour l'eglise de jesus christ de
saints de derniers jours dans

la republique democratique du congo comme etant missionnaire en plein temps,
j'ai eu la chance de visiter l'une de province la plus connue da la RDC, le
KASAI-ORIENTAL dans cette province je eu a visiter la ville de MBUJI-MAYI,
NGANDAJIKA, NWENE-DITU puis LUPUTA. comme mes parents sont originnaires de cette
province, c'etais pour moi une grande joie d'aller decouvrir la terre de mes
ancetre. je eu a aprendre la langue TSHILUBA, ce qui ma aider a mieux se
communiquer aver les habitants de cette grande province, de ses villes et ses
villages. ce qui a aprofondire ma connaissance consernant le passer de mes
parents. apres la province du KASAI-ORIENTAL, je mes suis rendu dans une autre
province qui est le KATANGA, encore l'une de plus grande provinces de la RDC, ou
se trouve plusiers villes, villages et sous-villages, j'ai fais connaissance a
des gens forminable, j'ai adoree la nourriture et leurs
culture.