Subject: Spanish Language Test - Sadaf Subhani
From: Sadaf Subhani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Oct 2019 03:55:56 -0400

| | Foreign Language Screening Test

Name | Sadaf Subhani
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | In this situation, first of all I will apologize and inform him that there was a small mistake while taking down the address and will ask for the correct address and as the mistake if from our side, I will compensate with small discount or a copoun and assure him that the same mistake will not happen again.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I´ve completed my graduation from Amity University with a total CPGA of 8. Along with I was a part of cultural group of the Amity Youth Fest. In total I´ve 3 years of experience in Accounts Payable and customer service and also was the backup of my supervisor for taking supervisor´s call.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | En mi Opinion la diferencía entre en buen servicio al cliente y mejor servicio al cliente es- el mejor servicio al cliente enfoque pata resolver el problema o consulta más pronto posible y entender la situación y el sentimiendo como un cliente está mirando con esta problema.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

1. Tengo la experiencía en el perfil de servicio al cliente.
2. yo creo que mantener un buen comunicacion con los clientes.
3. soy una persona trabajador.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | a mi me gusta viajar en las montañas y mi lugar favorito es Himachal Pradesh porque de la balleza natural. La clima es siempre mejor en la comparasión de las otras. Otra razón para ir alla es trekking. Los lugares como Kheerganga, Tosh Valley etc muy famoso para trekking y uno puede encontrar las personas de otros paises tambien. Las personas de alla son muy simpatico y siempre están listo para ayudar los turisticos. Otra cosa de este lugar es que uno puede buscar el paz no solo en montañas pero acerca de los rios. Además al lado de Himachal hay otro lugar se llama Bir Biling y eso es famoso por para-glaiding y eso es el unico lugar muy alto en Asia.

| |