Subject: Arabic Language Test - Suhail Iqbal Iqbal Husain
From: Suhail Iqbal Iqbal Husain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Oct 2019 01:57:55 -0400

| | Foreign Language Screening Test

Name | Suhail Iqbal Iqbal Husain
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I will apology first because it is my duty to serve every customer.
Because every customers are important for every Restaurant.
Because it is a prestige for Restaurant Owner .

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am Suhail Iqbal.I have done ARABIC (HONS) from Delhi University and I have done Advanced Diploma in Modern Arabic Language and Translation from 2016. i Have 2 years of Experience in the field of Freelance Interpreter in many Hospitals like fortis Artemis.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | I am  fresher. But I have a theoretical Knowledge of ARABIC Language. If I have got job then I can prove my self because I will try to  solve the customer queries.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

I am self motivated and Hardworking boy
Being punctual and Sincere about my work
I will put all my efforts for organisation
Time is very important for every person

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | I will go to Gulf Countries one day. There are so many great Historical Monuments are there.I like their Culture and Civilization and also I Like food also.Arabs are so generous for everyone. There give respect for everyone whether Arabs or Non Arabs. Now days so many Arabs are coming to india for medical treatment and get the jobs also.

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