Subject: Re: LSM Joining Case Test - Parul Choudhary
From: Parul Choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 14 Oct 2019 02:46:25 -0400

| | LSM Joining Case Test

Name | Parul Choudhary
E-mail | [email-masked]
Phone Number | (+91) 9027317652
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 2 is correct because she want this ticket in her hotel as she will be travelling for the event in two days also new address is needed for sending the ticket on current address.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1- The good customer service  is to tell her to wait for the shipping time but great customer service  is firstly assured him/her that we are there to help him/her so no need to worry.
2- The good customer service is  willing to help else great customer service  are not only help but also tell her/him for the other alternatives to.
3- The good customer service is always wait for particular time period for the order to shipped while great customers service is check the current status  and check all the necessary details which so ever are needed for the order to shipped.
4- The good customers service is given good quality of order on time but great customer service proper greetings and assurance should be given also taking care about proper time management for the exact order if any delay empathy must be there in effective and efficient manner.
5- The good customer service is to get necessary details where as the great customer service always taking care of customers priority and get correct contact details which are necessary for provide best service to the customers as best possible ways..

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