Subject: Fwd: Japanese Language Test - Ambika Mehta
From: HR Livesalesman <[email-masked]>
To: Sadaf Jamil <[email-masked]>
Cc: saurabh <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Sun, 13 Oct 2019 23:19:39 -0700 (MST)

Hi Sadaf, 

Please Evaluate the Test. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Ambika Mehta 
Whats your first language 	Japanese 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Konnichiwa!!goyoken oshiete kudasai!!ahh okyakusama no chumon wa mosugu doa ni todokimasu heisha no hou kara osoku suru tame ni mo shiwakearimasen kedo haitatshain ka mo dekakemashita sumimasen ikkai jibun no shosai mo ichido oshiete kudasai (after checking)aah watashi ga ima haitatsu sha to hanashimashita mo sugu kuruhazu desu 
Okaysama heisha no hou kara osoku shimashita kara okyakusmaa no tame ni heisha ga oda no kachi o hanbun waribiki shimasu okyakusama no genkim wa henkin shimasu soshite tsugi no chumon toki hitotsu no cupon mo aagesmasu kore de muryo taberu koto ga dekimasu..okaykusama moshiwake arimasen ga okaysama ga taisetsu desu kara jibun ho hou kara makoto ni sumimasen..shorai ni mo ichido kite kudasai 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is ambika 
Presently pursuing graduation :) 
N2japn level 
Working in a private firm (bpo)customer service 
Would love to work for ur company 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	watashi no iken toshite ii sabisu wa okyakusma ga mo ikkai sabisu no tame ni modorimasu .okayakusama no manzokusa ga ichiban hitsyo desi ga okaykusama to kanrinin no nakayoshi ga yokunaru to kore wa subarashi ni narimasu.heisha kara sabisu o toranakute mo heisha ni suite ii koto o iimasu..okaysmaa ga kamisama to onaji desu kara itsumo sonkei shite manzoku shimasu 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Watashi ga kono shigoto no tame ni tekitou na kata desu.okysama no yoken ni kanshite tekitou na sabisu o agemasu 
Tsugi wa okane ni suite ikanaide yakuwari no tame ni hatarakimasu..jibun no kaisha to youna shigoto o shimasu 
Okaysama o manzokusuru koto ga dekiru so to omoimasu ..kaisha o seikou shitai desu da kara isshoken mei hatarakimasu 
Itsuka aru hi ni shikarareu mo kore de naraimasu 
Naratte naratte jyouzu ni naru koto ga hitsuyo desu 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Zenkai!!pari ni ikimashita..totemo ii keikan o motte kimashita..iro iro na hito bito ni aate kimochi ga yoku narimashita..gai kai kuni to kankei no taisetsu ga wakarimashita ..pari towa mo mimashita sho nagai desu.natsu ni itta kara towa ga motto kirei de takai deshita .machi no ninki tokoro desu..nigiyaka deshita ..mata indo e konai to iu kimochi ga demashita..kaimomo mo shitari tabemomo mo tabetari tanoshikatta desu mo ikkai sugu ikitai hasindesu